Touch & Order is the native solution for order collection at sales points dedicated to agents who need integrated promotional tools and to keep track of meetings.

It is used off-line for the collecting and managing information.
The moment of database synchronization with the head office (the only moment internet connection is required) can be defined by the user or configured by the head office. Also a daily synchronization can be imposed.

General Features:

• Flexibility in the configuration of discounts (per quantity, per product groups, on the total order, per priceslists, per customer and per brand)
• Proposal Order form customizable according to business needs
• Customer master data management (addresses, credit situation, etc.) configurable per type of User
• Document delivery to the customer (via fax/e-mail)
• Products, pricelists and canvass periods centralized management with differentiation Prescription / OTC products
• Personalized payments according to customer and canvass period
• Multi-delivery order management
• Transfer Order
• Interfaces to company ERP

Touch & Order features, some in part common to Order Entry and in part of the peculiar configuration:

• New order starting from an image-based catalogue
• Multi-delivery orders
• Check product availability per canvass
• Order summary sent to customer via e-mail or fax and possibility to save it in PDF
• Possibility of collecting the signature of the customer on the order summary
• Transfer Order management
• Appointments management
• Calls and Events Management (with calendar interface)
• Call reporting
• Customer master data
• Different pricelists per customer type
• Different discounts per customer, canvass period, type of product
• Good return management
• Promotional material and free gifts managements
• Feedback from company ERP
• Customer records and ordered products analysis
• Activity analaysis